Introduction

Welcome to eLGA – a digital platform designed by Cinfores Limited to streamline local government services, improve citizen engagement, and facilitate access to municipal information. By accessing or using eLGA, you agree to comply with and be bound by these Terms and Conditions.

If you do not agree to these Terms, please discontinue use of the Services immediately. For questions, please contact us at info@elgaid.ng.

Definitions

• eLGA ID– A digital identification system issued by Local Government Areas (LGAs) in the States to serve as proof of residency, origin, or affiliation, enabling access to civic, legal, and administrative services.
• User– Any individual or entity accessing or using eLGA ID.
• Intellectual Property– All content, designs, logos, trademarks, and other creations owned by Cinfores Limited.
• Privacy Policy– This document outlining how we collect, use, and protect user information.

Scope of Services

eLGA ID provides:

• Secure online registration and verification.
• Issuance of digital and printable ID cards.
• Integration with government platforms.
• Verification support for institutions.
• Ongoing record updates and maintenance.
• Collections of payments due the LGA

Intellectual Property Rights

All rights to eLGA ID, including content, logos, and software, are owned by Cinfores Limited and protected under applicable laws. Users are granted a non-transferable and revocable license for lawful use of the Services. Unauthorized modification, or redistribution, is prohibited.

Registration and Account Security

To use the Service, you must register an account with accurate and up-to-date information. You are responsible for safeguarding your login credentials and for all activities under your account.

Modifications and Updates

We may modify or update the Services and these Terms at any time. Continued use after updates constitutes acceptance of the Terms.

User Restrictions

Users must not:

• Use the Services for unlawful purposes.
• Disrupt system operations via hacking, malware, or unauthorized access.
• Share login details with unauthorized persons.
• Post false or misleading information.

Privacy Policy

Information We Collect

• Account registration details.
• Transaction data (payments, service requests). 
• Information you provide through communications and support requests.

How We Use Your Information

• To provide and improve Services.
• Process transactions and deliver requested services. 
• To communicate updates and important information.

Sharing of Information

We may share data with:

• Authorized service providers.
• Government agencies where legally required.

Data Security

We implement ISO 27001:2013 standards and comply with the Nigerian Data Protection Regulation (NDPR) 2019.

Data Retention

We retain your data for as long as necessary to provide the Services.

Payments

Certain Services may require payment. You authorize Cinfores Limited or its payment processors to charge your provided payment method. All transactions are final unless otherwise stated.

Cancellation and Termination

You may close your account at any time. Cinfores Limited may suspend or terminate accounts that violate these Terms.

Limitation of Liability

To the extent permitted by law, Cinfores Limited is not liable for indirect, incidental, or damages arising from circumstances beyond our control.

Governing Law and Dispute Resolution

These Terms are governed by the laws of Nigeria. Disputes will be resolved through negotiation, mediation, or arbitration before resorting to the courts.

Warranties and Disclaimers

The Services are provided “as is” without any warranties of uninterrupted or error-free operation.

Acceptance of Terms

By using eLGA ID, you confirm that you have read, understood, and agreed to these Terms and the Privacy Policy.

Contact Information

Cinfores Limited
Email: info@elgaid.ng
Website: www.elgaid.ng